Terms & Conditions
Last Updated: June 2026
Welcome to Puplyo. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from Puplyo, you agree to be bound by these Terms.
1. Company Information
Puplyo is owned and operated by:
Hera Horizon LLC 30 North Gould Street Suite 4000 Sheridan, Wyoming 82801 United States
Throughout these Terms, "Puplyo", "we", "our", and "us" refer to Hera Horizon LLC.
2. Eligibility
By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.
3. Products & Services
We strive to display our products as accurately as possible. However, actual product colors, packaging, and appearance may vary slightly from images displayed on the website.
We reserve the right to modify, discontinue, or limit the sale of any product without prior notice.
4. Pricing
All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change pricing at any time without notice.
5. Orders
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent or violate these Terms.
You agree to provide current, complete, and accurate purchase information for all orders.
6. Shipping
We currently ship to:
- United States
- Select European countries where shipping services are available
Estimated shipping time is:
7–10 business days
Shipping times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier issues, weather events, holidays, or other circumstances beyond our control.
Puplyo is not responsible for delays caused by shipping carriers or customs authorities.
7. Subscription Purchases
Certain products may be available through subscription purchase options.
By purchasing a subscription product, you authorize Puplyo to charge your selected payment method automatically according to the subscription frequency selected at checkout.
Subscriptions may be managed, paused, skipped, or canceled in accordance with our Purchase Options Cancellation Policy.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, designs, trademarks, branding, and other materials, is the property of Puplyo and/or Hera Horizon LLC and may not be copied, reproduced, distributed, or used without prior written permission.
9. Product Use
Customers are responsible for using all products safely and in accordance with any instructions provided.
Puplyo is not responsible for injuries, damages, or losses resulting from misuse, improper use, or failure to follow product instructions.
10. Limitation of Liability
To the fullest extent permitted by law, Puplyo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.
11. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or actions of any third-party websites.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws applicable to Hera Horizon LLC, without regard to conflict of law principles.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes become effective immediately upon posting on this website.
Continued use of the website following changes constitutes acceptance of those changes.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
Puplyo Customer Support support@puplyo.com
Hera Horizon LLC 30 North Gould Street Suite 4000 Sheridan, Wyoming 82801 United States